When an employee leaves your company, they take not only their knowledge of your processes and procedures but also their insight about the strengths and weaknesses of the organization.

Employees who are hesitant to be open and candid in an on-site exit interview are often more forthcoming in a phone conversation held by a third-party a few weeks after leaving the company. The feedback, when collected and analyzed over a period of time, allows you to capture valuable insights into a number of important areas such as:

• Work Environment
• Benefits
• Management Effectiveness
• Communication
• Training
• Corporate Culture and Climate